An advanced filter is ignored due to the spacing of parentheses in a custom filter condition.
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An advanced filter is ignored due to the spacing of parentheses in a custom filter condition.

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Article ID: 7764

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Updated On:

Products

CA Agile Central On Premise (Rally) CA Agile Central SaaS (Rally)

Issue/Introduction

When using Advanced Filtering, one or more of the filters is being ignored. There are no error messages, but unexpected values are included in the data set returned.

Below is an example of Advanced Filtering from a Custom List Application:

Environment

Release:
Component: ACSAAS

Resolution

This issue can occur if you are using a custom filter condition along with advanced filtering, and have grouping parentheses. To fix this issue, make sure there are no spaces between the parentheses and the numbers.

For example, the following Custom Filter Condition is incorrect:

(3 OR 4 OR 5 )  AND  6

The space between the 5 and the right parentheses will cause the 6th filter to be ignored. The above example should look like this:

(3 OR 4 OR 5)  AND  6