VMWare Probe key host not found

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Article ID: 7763

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

The vmware or other large probe .cfg appears to be corrupted. We see the value "key host not found".

We have the audit functionality enabled in the controller.

We are using a robot 7.92 or lower.

Cause

Robot 7.92 and lower may cause corruption on large configuration files if the audit functionality was enabled.

 

Environment

Release: CNMSPP99000-8.47-Unified Infrastructure Mgmt-Server Pack-- On Prem
Component:

Resolution

To resolve this use 7.92HF3 or above of the robot. The installer can be found on the hotfix repository.

Then, delete the old .cfg file and recreate it. There is no way to recover from a configuration file without a backup.

The next GA robot that is scheduled to have these fixes is 7.95.

 

Additional Information

Robot 7.92 HF8 Release Notes