Cannot open templates in Admin Console due to a read me file

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Article ID: 7762

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

When trying to open templates in snmpcollector via Admin Console, the following error snippet is returned in the ppm logs: 

 {"@class":"com.nimsoft.ids.ctd.response.CtdErrorResponse","errorCode":"-1","errorMessage":"Could not access template store at location: bulk_config\\templates","resolution":""}, status=0 

 

The following is the entire error returned:

<Please see attached file for image>

ppmLogErrors.png

Environment

Release:
Component: UIMSNC

Resolution

A ReadMe.txt file was added to the snmpcollector templates folder in Nimsoft/probes/network/snmpcollector/bulk-config/templates.  By default, the template files snmpcollector uses are .tplt files.  For some reason, snmpcollector was trying to pull in the text file instead of the .tplt files.  After deleting the text file from the templates folder, the snmpcollector templates could open without issue.

Attachments

1558700116932000007762_sktwi1f5rjvs16oxv.png get_app