What are the names of the ITAM Services?

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Article ID: 77521

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Updated On:

Products

SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service KNOWLEDGE TOOLS CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction



We need to bring down the CA Asset Portfolio Management services.  What are service names that need to be stopped?  

Environment

CA Asset Portfolio Management 12.x, 14.x and 17.x

Resolution

The CA Asset Portfolio Management services reside on the APM application server(s) and have the following names: 

CA Asset Portfolio Management - Data Importer Engine
CA Asset Portfolio Management - Event Service
CA Asset Portfolio Management - Export Service
CA Asset Portfolio Management - HW Reconciliation Engine
CA Asset Portfolio Management - LDAP Import Sync
CA Asset Portfolio Management - Registration Service
CA CASM  (used if ITAM is configured for multi-tenancy; may not be running)