What are the names of the ITAM Services?

Article Id: 77521
Status: Published
Updated On: 12-04-2018 14:21
Products:
SUPPORT AUTOMATION- SERVER , CA Service Desk Manager - Unified Self Service , KNOWLEDGE TOOLS , CA Service Management - Asset Portfolio Management , CA Service Management - Service Desk Manager
Issue/Introduction:



We need to bring down the CA Asset Portfolio Management services.  What are service names that need to be stopped?  

Environment:

CA Asset Portfolio Management 12.x, 14.x and 17.x

Resolution:

The CA Asset Portfolio Management services reside on the APM application server(s) and have the following names: 

CA Asset Portfolio Management - Data Importer Engine
CA Asset Portfolio Management - Event Service
CA Asset Portfolio Management - Export Service
CA Asset Portfolio Management - HW Reconciliation Engine
CA Asset Portfolio Management - LDAP Import Sync
CA Asset Portfolio Management - Registration Service
CA CASM  (used if ITAM is configured for multi-tenancy; may not be running)