SUPPORT AUTOMATION- SERVERCA Service Desk Manager - Unified Self ServiceKNOWLEDGE TOOLSCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
Issue/Introduction
We need to bring down the CA Asset Portfolio Management services. What are service names that need to be stopped?
Environment
CA Asset Portfolio Management 12.x, 14.x and 17.x
Resolution
The CA Asset Portfolio Management services reside on the APM application server(s) and have the following names:
CA Asset Portfolio Management - Data Importer Engine CA Asset Portfolio Management - Event Service CA Asset Portfolio Management - Export Service CA Asset Portfolio Management - HW Reconciliation Engine CA Asset Portfolio Management - LDAP Import Sync CA Asset Portfolio Management - Registration Service CA CASM (used if ITAM is configured for multi-tenancy; may not be running)