When attempting to open a PPM project in Microsoft Project (MSP), receive the following error: Unable to start scheduler - Workbench Create Dispatch error
Steps to Reproduce:
1. Install the Microsoft Project Interface (New Driver or Legacy)
2. Navigate to a project in PPM, and from the 'Open in Scheduler' drop down, select 'Workbench [Read-Write]' or 'Workbench [Read-Only]'
Expected Results: The project opens in Microsoft Project
Actual Results: The following error is generated: Unable to start scheduler - Workbench Create Dispatch error
This is due to the 'Scheduler Format' being set on the project as 'Open Workbench' instead of 'Microsoft Project'
Below are the steps to correct the Scheduler Format:
1. Add the Scheduler Format field to the project list page (one time step):
Reference: KB000051879 - How can you change the default scheduler (OWB & MSP) and place the scheduler format attribute on either project create or project properties page?