The file named create_events_OEM_contactid.sql is missing from the CA Asset Portfolio Management 14.1 C4 patch

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Article ID: 7751

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Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

The CA Asset Portfolio Management 14.1, C4 patch (RO96941) is missing the file named:  create_events_OEM_contactid.sql. 

This file is optional an only used during the post install steps instruction, if you are integrated with CA Software Asset Manager, and only if you also wish to synchronize the asset contact owner from APM to SAM.   This file is the same as the create_events_OEM_contactid.sql that resides in the APM 14.1, C3 patch. 

Environment

CA Asset Portfolio Management 14.1, C4 patch RO96941.

Resolution

You may use the create_events_OEM_contactid.sql that resides in the APM 14.1, C3 patch, typically located in the patch directory, at this relative location:

<PatchDir>\APM_ 14_1_03\MDB\MDB\PostInstallSteps  

or contact CA Support and we will provide this file.