Certificate importer failed attempting to process the selected file.

Article Id: 7750

Status: Published

Updated On: 14-02-2018 08:18

Legacy Id: TEC1730743

Products:

CA Single Sign On Secure Proxy Server (SiteMinder) , AXIOMATICS POLICY SERVER , CA Single Sign On SOA Security Manager (SiteMinder) , CA Single Sign-On , CA Single Sign-On

Issue/Introduction:

When importing a certificate into the SSO Certificate Data Store, we receive the following error in the Administrator UI.

"Error: Certificate importer failed attempting to process the selected file."

Reviewing the Server.log for the WAMUI we see the following error.

"invalid DER-encoded certificate data"

Cause:

This error occurs when the certificate file containing invalid formatting characters or carriage returns.

Environment:

Any Certified SSO Environment

Resolution:

Reviewing the certificate in a text editor, we can see that the following lines are not present.

"-----BEGIN CERTIFICATE-----"

"-----END CERTIFICATE-----"

Ensuring that the first line starts with -----BEGIN CERTIFICATE----- and ends with -----END CERTIFICATE----- should resolve this issue.