Using SAML on the APM Workstation Webstart does not work in versions 10.5.2.0 and 10.5.1 Hotfix #24.

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Article ID: 7740

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Updated On:

Products

APP PERF MANAGEMENT CA Application Performance Management Agent (APM / Wily / Introscope) CUSTOMER EXPERIENCE MANAGER INTROSCOPE

Issue/Introduction

 Using SAML on the APM Workstation Webstart is not working in versions 10.5.2.0 and later as well as 10.5.1 Hotfix #24 and later.  

Cause

 A change was made to the workstation.jnlp file to accommodate 'Sun Java deployment rule set' based on location.  An href location was added to the file and inadvertently broke the functionality of the SAML security mechanism.

Environment

This can occur on all OS platforms.

Resolution

To restore the proper functionality of SAML, remove what is below from line 10 in <APM INSTALL DIRECTORY>/product/enterprisemanager/plugins/com.wily.introscope.workstation.webstart_10.5.1/WebContent/jnlp/workstation.jsp.  This change is effective immediately and does not require any restarts or cache clearing.

href="workstation.jnlp"

 

 

 

Additional Information

What fixes are included in APM 10.5.2 ServicePack #1?