Rally - WSAPI: Concurrency error when using WSAPI

Products

• CA Agile Central On Premise (Rally)
• CA Agile Central SaaS (Rally)

Issue/Introduction

When writing integrations that perform numerous simultaneous transactions or many transactions in a rapid succession, a transaction may fail with a concurrency exception.  The error returned may appear as follows:

{"CreateResult": {"_rallyAPIMajor": "1", "_rallyAPIMinor": "43", "Errors": ["Concurrency conflict: [Object has been modified since being read for update in this context] - ConcurrencyConflictException : Modified since read on update : Object Class : com.f4tech.slm.domain.Subscription : ObjectID : 100000001"], "Warnings": [ ]}}

Cause

This issue is frequently seen in multi-threaded applications where the external application is sending multiple update requests at the same time.

This is not an issue with the newly created or modified object being updated, but usually more related to synchronization of data between application servers in our cluster.  Editing the same object at the same time can cause this, as could revising a two objects that performs a cascade update to the same parent/child.

Environment

Release:
Component: ACSAAS

Resolution

This can be mitigated by the following suggestions:

• Having the app work in a single-threaded mode thereby sending requests one at a time with a slight delay
• Capturing the cookie from a response and reusing that in future requests.  The JSESSIONID attribute contains a server ID and will cause subsequent requests to prefer that server which keeps server caches warmed up more effectively for your queries..
• Trap/detect the error and retry the request again