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Robot communication Issue with RHEL 7.x
Article ID: 77080
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
NIMSOFT PROBES
Issue/Introduction
Client had a RHEL 7.x and SUSE 12 SP2 connected to a secondary hub
that was using a tunnel to connect back to the primary.
From the primary trying to open up IM or AC2 to the robots you would get a communication error.
Cause
Client Linux admin had enabled:
tcp_tw_recycle
and
tcp_tw_reuse
by setting these values to 1 in the OS configuration for IPV4 TCP files
tcp_tw_recycle
and
tcp_tw_reuse
by setting these values to 1 in the OS configuration for IPV4 TCP files
Environment
UIM 8.51+
Robot 7.93+
RHEL 7.x
SUSE 12 SP2
Resolution
When the client changed these system setting back to 0 from 1
and restarted the machine the communication to the robots would then work.
and restarted the machine the communication to the robots would then work.
Additional Information
Feedback
Yes
No
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