Event Management log files are not created at Midnight

Article Id: 7707

Status: Published

Updated On: 14-02-2018 08:18

Legacy Id: TEC1857489

Products:

CA Workload Automation AE - Business Agents (AutoSys) , CA Workload Automation AE - Scheduler (AutoSys) , CA Workload Automation Agent

Issue/Introduction:

Since we installed CCS Event Management on RedHat 7.2, the Midnight .... message is not written into the console log at Midnight.

Instead, the "Midnight .... " message is written when another message comes in at any other time, for example:

AUG-17-2017 00:01:28 xxxxxxxxxxxxxxx root Midnight... PROGRAM INFO=15486,caiopr TAG=Linux

Cause:

pthread_cond_wait() api provided by libpthread library of Redhat/SUSE distribution are not unblocking on SIGALARM signal.

This api unblocks on HP/AIX/Solaris OS.

This is the reason why the console log does not get generated at midnight.

Environment:

CCS 11.2 SP2 CUM1 with Event Management on Redhat 7.2

Resolution:

An easy workaround is to use the cawto command in the crontab to send a message at midnight:

Crontab entry would be:

1 0 * * * /opt/CA/SharedComponents/ccs/bin/cawto Heartbeat_msg

In this sample, variable $CAIGLBL0000 points to /opt/CA/SharedComponents/ccs