Users with single quotation marks in their name cannot be deleted from OD Portal

Issue/Introduction:

STEPS TO REPRODUCE:
1. Create a username with single quote embedded in user name (Ex: casupp'[email protected])
2. Assign the user to an Organization
3. Assign the user to an Application (User will be assigned to the app without any issues)
4. Try to un-assign the user from the Application
XOG Calls
• When user is assigned to an application for the first time the xog call is working as expected and is logged in Portal
• When user is un-assigned from the application the Portal is adding escape characters to quotation marks in the XOG filter, which is causing an error
Expected Results:
User should be unassigned from the Application and be deactivated on the PPM side
Actual Results:
Error is thrown when trying to deactivate the user, not letting the user be deactivated on the PPM side

Cause:

Defect DE37175

Environment:

CA PPM 14.3 and higher

Resolution:

After further review it has been determined this issue will not be fixed

Additional Information:

Reference the Customer Reported Defect Resolution Policy for CA PPM