VmWare probe does not display vCenter in UMP

Article Id: 7702
Status: Published
Updated On: 14-02-2018 08:18
Legacy Id: TEC1561903
Products:
CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) , NIMSOFT PROBES
Issue/Introduction:

  • Devices discovered by a VMWare probe attached to a secondary HUB are not appearing on the UMP.
  • There are no errors in the probe logs.
  • Dr Nimbus does not see any probe_discovery messages from the probe on the primary HUB.

Cause:

  • Devices discovered by the vmware probe will only be displayed when the probe_discovery messages from the probe are received by the discovery server running on the primary hub.
  • As the probe_discovery messages are not received, the discovery server cannot add the devices into the database.
  • The probe_discovery messages are not reaching the primary hub because no queue has been setup to transfer the messages from the secondary hub to the primary hub

Environment:

Release: CNMSPP99000-8.47-Unified Infrastructure Mgmt-Server Pack-- On Prem
Component:

Resolution:

Follow the instructions here to create the required queues to allow the discovery messages to flow from the secondary hub to the primary hub.