In the New UX of PPM, the 'Forgot Password' link does not work
Article ID: 76959
Updated On:
Products
CLARITY PPM FOR ITG
CLARITY PPM FEDERAL
Clarity PPM SaaS
Clarity PPM On Premise
Issue/Introduction
In the PPM New UX, clicking on the 'Forgot Password' link does not work as clicking it does nothing. The user isn't brought to anywhere to change their password and instead remain on the login page.
Cause
This is caused by defect DE38147.
Environment
PPM 15.2.0.3, 15.3
Resolution
This defect is resolved in PPM 15.4.
Workaround
Have a PPM Administrator reset your password for you. You can then use that new password to log in.
Workaround
Have a PPM Administrator reset your password for you. You can then use that new password to log in.
Additional Information
This defect was re-introduced in 15.6.1 and resolved in 15.7.
https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=137952
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