How to add the Hardware Serial and query it via SNMP

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Article ID: 76858

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Updated On:

Products

CA Privileged Access Manager - Cloakware Password Authority (PA) PAM SAFENET LUNA HSM CA Privileged Access Manager (PAM) CA Privileged Access Manager (PAM)

Issue/Introduction

How to add the Hardware Serial and query it via SNMP?

Environment

Release:
Component: CAPAMX

Resolution

On the Config->Licensing page there is a field called "Hardware Serial Number" which by default is blank.

You can put there a the Hardware Serial Number of the actual device.
It is also possible to add any other UTF8 string of your choice

Please note, once you put a value in that field it cannot be changed again.

Once the "Hardware Serial Number" is set you can query its value via SNMP on OID=.1.3.6.1.4.1.10449.1.3.1.2.0