Is it possible to manage problems in XFlow?
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Article ID: 76819
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Updated On:
Products
SUPPORT AUTOMATION- SERVER
CA Service Desk Manager - Unified Self Service
KNOWLEDGE TOOLS
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
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Issue/Introduction
Is it possible to manage Problems in XFlow?
Environment
Release: SDMU0M99000-17.0-Service Desk Manager-Full License
Component:
Resolution
XFlow only manages incidents/request.
Feedback
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Yes
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No