Is it possible to manage problems in XFlow?

Article Id: 76819
Status: Published
Updated On: 10-05-2018 10:35
Products:
SUPPORT AUTOMATION- SERVER , CA Service Desk Manager - Unified Self Service , KNOWLEDGE TOOLS , CA Service Management - Asset Portfolio Management , CA Service Management - Service Desk Manager
Issue/Introduction:



Is it possible to manage Problems in XFlow?

Environment:

Release: SDMU0M99000-17.0-Service Desk Manager-Full License
Component:

Resolution:

XFlow only manages incidents/request.