10.2.3 SS crash in LLDP when modeling Nokia Alcatel devices

Article Id: 76802

Status: Published

Updated On: 18-03-2020 15:13

Products:

CA Spectrum

Issue/Introduction:

After installing CA Spectrum 10.2.3 and discovering connections on devices, the SS crashes (has a segmentation fault). The stack output shows the fault in LLDP createPortMap discovery which occurs when discovering connections:

#2 0x00007f9d5b9a4b1a in IHTimetraLldpNeighbors::createPortMap(CsModelHandle const&, DeviceLLDPInfo&) ()
from /usr/Spectrum/SS/Modules/libalcsw.so.1
#3 0x00007f9d5b9a5070 in IHTimetraLldpNeighbors::gatherInfo(CsModelHandle const&, CsModelHandle const&) ()
from /usr/Spectrum/SS/Modules/libalcsw.so.1
#4 0x00007f9d5b9a527a in IHTimetraLldpNeighbors::action_triggered(CsModelHandle const&, CsModelHandle const&, CsAction const*) ()

Cause:

Code fault.

Environment:

Release: 10.2.3
Component: SPCCSS

Resolution:

This is resolved by PTF (program temporary fix) Spectrum_10.02.03.PTF_10.2.317. This fix will is also tentatively scheduled to be included in the 10.2.3 BMP (once released) and 10.3 (once released).

The release notes show:

   Symptom: SpectroSERVER got crashed while discovering connections on Alcatel devices.
   Resolution: Discover connection will be successful for Alcatel devices.
   (DE355138, 00996619 )