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10.2.3 SS crash in LLDP when modeling Nokia Alcatel devices

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Article ID: 76802

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Updated On:

Products

CA Spectrum

Issue/Introduction

After installing CA Spectrum 10.2.3 and discovering connections on devices, the SS crashes (has a segmentation fault).  The stack output shows the fault in LLDP createPortMap discovery which occurs when discovering connections:

#2 0x00007f9d5b9a4b1a in IHTimetraLldpNeighbors::createPortMap(CsModelHandle const&, DeviceLLDPInfo&) () 
from /usr/Spectrum/SS/Modules/libalcsw.so.1 
#3 0x00007f9d5b9a5070 in IHTimetraLldpNeighbors::gatherInfo(CsModelHandle const&, CsModelHandle const&) () 
from /usr/Spectrum/SS/Modules/libalcsw.so.1 
#4 0x00007f9d5b9a527a in IHTimetraLldpNeighbors::action_triggered(CsModelHandle const&, CsModelHandle const&, CsAction const*) ()

Cause

Code fault.

Environment

Release: 10.2.3
Component: SPCCSS

Resolution

This is resolved by PTF (program temporary fix) Spectrum_10.02.03.PTF_10.2.317.  This fix will is also tentatively scheduled to be included in the 10.2.3 BMP (once released) and 10.3 (once released).

The release notes show:

    Symptom:  SpectroSERVER got crashed while discovering connections on Alcatel devices.
    Resolution: Discover connection will be successful for Alcatel devices.
    (DE355138, 00996619 )
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