Policy Server returns in network traces Unknown CA (48) when trying to connect in LDAPS.

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• CA Single Sign On SOA Security Manager (SiteMinder)
• CA Single Sign-On

Issue/Introduction

Running Policy Server, this one cannot connect to the Active Directory 

User Store myactivedirectory.mydomain.com using SSL when the 

connection is configured for LDAP NameSpace 

 

When I review the network traces, the Policy Server reports that it doesn't find the CA certificate in its cert8.db 

 

AD_logs.pcapng 

 

1627.25961610.64.232.1110.17.24.11TLSv161Alert (Level: Fatal, Description: Unknown CA) 

Arrival Time: Jun 20, 2017 12:58:37.127597000 W. Europe Daylight Time 

Version: TLS 1.0 (0x0301) 

Description: Unknown CA (48) 

 

How can I solve this ?

Cause

A Policy Server internal problem by initialization of the cert8.db causes this issue.

Environment

Policy Server 12.52SP1CR06 on Windows

Resolution

The fix for this issue will be available in 12.52SP1CR09. When this version will be available, upgrade to that one.