Virtual appliance deployment fails with OVF import

Article Id: 76598

Status: Published

Updated On: 18-06-2018 03:09

Products:

STARTER PACK-7 , CA Rapid App Security , CA API Gateway , CA API Gateway

Issue/Introduction:

When trying to install a new API Gateway server from a virtual appliance for CA API Gateway we get a error .
Deployment fails on VMWare with following error "OVF package with compressed disks is currently not supported for OVF import".

Environment:

Release:
Component: APIGTW

Resolution:

This is caused by a problem with VMware Vsphere which is not able to import compresses ova files. This is also mentioned in the VMWare 6,5 release notes that an OVF image with compressed disks could fail to import.
The workaround is to convert the OVF image with the Vmware open virtualization format tools from https://my.vmware.com/web/vmware/details?downloadGroup=OVFTOOL400&productId=353
using "ovftool.exe original.ova newimagename.ova “ or upgrade your vSphere to 6.5U1b.