Virtual appliance deployment fails with OVF import
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Article ID: 76598
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Updated On:
Products
CA API Gateway (Layer 7)SA94 to API SECURITYSTARTER PACK-7CA Rapid App SecurityMOBILE API GATEWAYCA Mobile - API GatewayCA API Gateway
Issue/Introduction
When trying to install a new API Gateway server from a virtual appliance for CA API Gateway we get a error . Deployment fails on VMWare with following error "OVF package with compressed disks is currently not supported for OVF import".
Environment
Release: Component: APIGTW
Resolution
This is caused by a problem with VMware Vsphere which is not able to import compresses ova files. This is also mentioned in the VMWare 6,5 release notes that an OVF image with compressed disks could fail to import. The workaround is to convert the OVF image with the Vmware open virtualization format tools from https://my.vmware.com/web/vmware/details?downloadGroup=OVFTOOL400&productId=353 using "ovftool.exe original.ova newimagename.ova “ or upgrade your vSphere to 6.5U1b.