Virtual appliance deployment fails with OVF import

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Article ID: 76598

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Updated On:

Products

CA API Gateway (Layer 7) SA94 to API SECURITY STARTER PACK-7 CA Rapid App Security MOBILE API GATEWAY CA Mobile - API Gateway CA API Gateway

Issue/Introduction

When  trying to install a new API Gateway  server from a  virtual appliance for CA API Gateway we get a error .
Deployment fails on VMWare with following error "OVF package with compressed disks is currently not supported for OVF import".

Environment

Release:
Component: APIGTW

Resolution

This is caused by a problem with VMware Vsphere which is not able to import compresses ova files. This is also mentioned in the VMWare 6,5 release notes that an OVF image with compressed disks could fail to import.
The workaround is to convert the OVF image with the Vmware open virtualization format tools from  https://my.vmware.com/web/vmware/details?downloadGroup=OVFTOOL400&productId=353
using "ovftool.exe original.ova  newimagename.ova “ or upgrade your vSphere to 6.5U1b.