What are the minimum options that need to be installed and configured to allow CA Service Desk Manager email notifications?
CA Service Desk Manager 14.1 and 17.x
All Supported Operating Systems
The minimum options required to be installed and configured to allow CA Service Desk Manager email notifications are:
These options can be accessed via Administration->Options Manager->Email
Please refer to the following documentation regarding the CA Service Desk Manager Email Options and how to configure Email Replies within CA Service Desk Manager