Upgrade of DSM Manager fails with error 1603.
In file %TEMP%\TRC_INST_ITRM_*.log following error appears :
error code 2 indicates that file C:\Program Files (x86)\CA\SC\Mdb\Windows\jre\bin\java.exe could not be found
The directory C:\Program Files (x86)\CA\SC\Mdb could be missing or partially deleted.
Release: UASIT.99000-12.9-Asset Intelligence
In order to solve this problem :
- Rename the directory C:\Program Files (x86)\CA\SC\Mdb as C:\Program Files (x86)\CA\SC\Mdb.old (if it exists)
- Restore the directory C:\Program Files (x86)\CA\SC\mdb from another DOMAIN
Adapt this solution with the correct path for Shared Component directory (default is : C:\Program Files (x86)\CA\SC).
See following document if error is similar but with error code 193 :
During the update of a Domain Manager to r14.0 SP2, the upgrade of the MDB fails with error 1603. What can be the reason?