Browser hanging while trying to load the CA CSM URL

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Article ID: 76492

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Updated On:

Products

CA Mainframe Software Manager (Chorus Software Manager)

Issue/Introduction

I just upgraded CA CSM to the latest Build and now when when I try to access the CA CSM URL from the GUI the browser hangs to load the CA CSM login page.

Cause

The Browser Cache needs to be cleared 

Environment

Release:
Component: MSM

Resolution

Clear cache in the browser, close the browser and then relaunch the browser again to load the CA CSM URL and that worked. 

<Please see attached file for image>

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Additional Information

https://support.ca.com/cadocs/0/CA%20Chorus%20Software%20Manager%206%200-ENU/Bookshelf_Files/PDF/CSM_V60_AdminGuide_ENU.pdf

Attachments

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