Web Services agent 11.4 installation failure

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Article ID: 76470

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Updated On:

Products

CA Workload Automation Agents

Issue/Introduction

When installing the Webservices agent 11.4 on a UNIX or LINUX you may receive the following installation error message:

Example:
[[email protected] waaesvr12_LAB]# ./PluginInstaller webservice.pak . Do you want to set up the alias? (Y/N): N Extracting /opt/CA/WAAE/SystemAgent/waaesvr12_LAB/jars/webservice.jar ... Extracting /opt/CA/WAAE/SystemAgent/waaesvr12_LAB/jars/dataservices.jar ... Extracting /opt/CA/WAAE/SystemAgent/waaesvr12_LAB/jars/itpam.jar ... Extracting /opt/CA/WAAE/SystemAgent/waaesvr12_LAB/jars/commonsvc_transport.jar ... Extracting /opt/CA/WAAE/SystemAgent/waaesvr12_LAB/jars/commonsvc_log.jar ... Extracting /opt/CA/WAAE/SystemAgent/waaesvr12_LAB/jars/commonsvc_webservice.jar ... Installer failed: /opt/CA/WAAE/SystemAgent/waaesvr12_LAB/jars/ext/axis-schema.jar is not a file in the agent directory. It cannot be backed up

Environment

Release: WKLASE99000-11.4-Workload Automation-Agent SE
Component:

Resolution

When installing the WebServices plugin, one must give absolute or full path of agent folder instead of '.' when running the PluginInstaller.
For example: ./PluginInstaller webservices.pak /opt/ca/SystemAgent/