CA Virtual Assurance CAAM8504 internal error

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Article ID: 76420

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Updated On:

Products

CA Systems Performance for IM (SystemEdge) CA eHealth

Issue/Introduction

When the client login to the CA Virtual Assurance GUI with non admin account,
the "Error: CAAM8504 Internal error" is generated in right pane "Monitoring Software" tab > "Deployment" tab.

Environment

Release:
Component: SEAGNT

Resolution

Please give the following authority to the VAIM account and save it.
Re-login with the account to the VAIM GUI.

User Groups - specific User Group - right pane
Priviledges
  Monitoring Deployment
  + Deploy Packages <==== Add
  + Manage Packages <=== Add