Assign multiple contacts to an asset

Products

• CA IT Asset Manager
• CA Software Asset Manager (CA SAM)
• ASSET PORTFOLIO MGMT- SERVER
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

We have assets that are shared between an AM and a PM shift. We would like to assign two contacts to a single ITAM asset record to show this. Can this be done?

Environment

CA Asset Portfolio Management, 14.x, 17.x 

Resolution

Please download the attached document - AddingAdditionalContactToAsset.docx - for step by step instructions and screenshots on how to create a new reference field for adding a new 'Contact' foreign key blue box with contact fields, like Last Name, First Name, UserID, etc.