CA IT Asset ManagerCA Software Asset Manager (CA SAM)ASSET PORTFOLIO MGMT- SERVERCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
Issue/Introduction
We have assets that are shared between an AM and a PM shift. We would like to assign two contacts to a single ITAM asset record to show this. Can this be done?
Environment
CA Asset Portfolio Management, 14.x, 17.x
Resolution
Please download the attached document - AddingAdditionalContactToAsset.docx - for step by step instructions and screenshots on how to create a new reference field for adding a new 'Contact' foreign key blue box with contact fields, like Last Name, First Name, UserID, etc.