Unable to login to CAPC

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Article ID: 76402

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Updated On:

Products

CA Infrastructure Management CA Infrastructure Management CA Performance Management - Usage and Administration

Issue/Introduction



When trying to login to CAPC we are receiving an Invalid Redirector URL error.  

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User-added image

Environment

CA Performance Management 3.5+

Resolution

This error is caused by the URL not matching the filter set up prior in the InstallDirectory/PerformanceCenter/sso/webapps/sso/WEB-INF/sso.properties file.  Construct the filter properly based off of the URL's you want to restrict paying special attention to the port specified if recently changing between HTTP and HTTPS.

Additional Information

Product Documentation:

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/performance-management/3-7/administrating/single-sign-on/set-up-https/limit-single-sign-on-redirection.html 

Excerpt from the CAPM 3.5 documentation, current as of 4/3/2018:

Single Sign-On out of the box supports authentication for any host. However, you can limit which hosts Single Sign-On redirects to.

Follow these steps:

  1. Open the following file:

    InstallDirectory/PerformanceCenter/sso/webapps/sso/WEB-INF/sso.properties

    Note: /opt/CA is the default installation directory.

  2. Add an entry for the sso.redirect.patterns property:

    sso.redirect.patterns=
  3. For each URL to which Single Sign-On is allowed to redirect, specify string values that are separated by pipes ("|").
    Example:

    sso.redirect.patterns=http://hostname:8181/|http://hostname.ca.com:8181

    Any URL that begins with something else throws an error when the user tries to log in. Without an entry, Single Sign-On redirects are unrestricted.

Attachments

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