Some Identity Manager 14.0 environment settings are not imported or reset.

Article Id: 7628

Status: Published

Updated On: 14-02-2018 08:18

Legacy Id: TEC1091428

Products:

CA Identity Manager , CA Identity Governance , CA Identity Portal , CA Risk Analytics , CA Secure Cloud SaaS - Arcot A-OK (WebFort) , CA Secure Cloud SaaS - Advanced Authentication , CA Secure Cloud SaaS - Identity Management , CA Secure Cloud SaaS - Single Sign On

Issue/Introduction:

Some Identity Manager 14.0 environment settings are not imported or reset.

Steps to Reproduce:

Issue 1

1. Login to the Identity Management Console

2. Select 'Environments'.

3. Click on an Environment.

4. Select 'Advanced Settings'

5. Click 'Export' and save the settings as 'environmentSettings.xml'

6. Open 'environmentSettings.xml' in Notepad and change the values in the "E-mail" section (for example setting the "adminemailaddress") and save the changes.

7. Import the "environmentSettings.xml" and restart environment.

8. Values in E-mail are not changed.

Issue 2

1. Login to the Identity Management Console

2. Select 'Environments'.

3. Click on an Environment.

4. Select 'Advanced Settings'

5. Click on E-Mail and change the "Administrator Email Address" and click "Save"

6. Restart the Environment

7. From the "Advanced Settings" clcik on "Reset" and Restart the environment.

8. Values in E-mail are not changed.

Cause:

The issue is programmatic.

Environment:

14.0 GA\ 14.0 CU1

Resolution:

This issue is addressed by Cumulative Update Patch "CP-IM-140001-002.tar.gz"

Additional Information:

14.0 Cumulative patches are accessible via the link below:

https://docops.ca.com/ca-identity-manager/14-0/EN/release-information/release-notes-14-0-cumulative-patches