CA UIM Mobile receiving ALL Notifications for simple account users.

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Article ID: 7621

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

1. Connect CA UIM Mobile app 8.4.1 to UMP


2. Log in with an account/contact
Activate notifications (Major +) 

3. Observe behavior

Android:
Notifications of alarms outside the application come in from any system in the UIM environment and not only from specific account:

 

IOS:
notifications outside the application do not work at all.

 

4. In Android, when any of the unexpected alarms are clicked the below error is displayed:

Cause

This is a known issue

Environment

UIM 8.5.1Any OS VersionCA UIM Mobile 8.4.1

Resolution

Install the SP1


http://support.nimsoft.com/Default.aspx?center=portal/Downloads#uim851_sp1

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