Error: E131015 Job XYZ was not found in job flow memory model but was collected in WCC. It could mean problem in communication between nodes in HA cluster.

book

Article ID: 7586

calendar_today

Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation Agent

Issue/Introduction

The customer is getting the following error on the QuickView tab:

Error: E131015 Job XYZ was not found in job flow memory model but was collected in WCC. It could mean problem in communication between nodes in HA cluster. 

Environment

CA Workload Control Center r11.4.X

Resolution

First, clear the Monitoring Cache and then rebuild the Job Flow Model.

 

LINUX

1. Navigate to the $CA_WCC_INSTALL_LOCATION/bin directory 

2. Run the following command: ./wcc_monitor.sh -u username -p password -d ALL 

3. Run the following command: ./wcc_monitor.sh -u username -p password -r

4. Logout of the WCC GUI (if you haven't already) and log back in

 

WINDOWS

1. Navigate to the %CA_WCC_INSTALL_LOCATION%\bin directory

2. Run the following command: wcc_monitor -u username -p password -d ALL 

3. Run the following command: wcc_monitor -u username -p password -r

4. Logout of the WCC GUI (if you haven't already) and log back in

 

Note: The user credentials specified in these commands should have Commander and Security Administrator privileges in EEM.