Random domains disappear from Team Center.

book

Article ID: 7585

calendar_today

Updated On:

Products

APP PERF MANAGEMENT CA Application Performance Management Agent (APM / Wily / Introscope) CUSTOMER EXPERIENCE MANAGER INTROSCOPE

Issue/Introduction

 Random domains disappear from Team Center Health Cards and App Map.

 When this happens, the Health Cards show "No Data" for a Production environment. This should not be possible, because when customer goes to the production application in the investigator console, they see lots of activity in the agent.

 It is happening to random application.

 The lone solution is to restart the collector. 

Cause

 This is a performance problem as the customer has lot of monitored metrics .

Environment

Linux , APM 10.5.x

Resolution

Install the APM 10.5.1 HF 20 patch .

Additional Information

What is in the APM 10.5.1 HF #20 Patch?