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Interface is showing inactive CAPC Down
Article ID: 7573
Updated On:
Products
CA Infrastructure Management
CA Performance Management - Usage and Administration
Issue/Introduction
Interfaces are showing as inactive in CAPC
<Please see attached file for image>
Cause
This could happen if the device is removed from the collection or the monitoring profile assigned to the device has changed.
Environment
CAPM 2.5
Resolution
Make sure that the device is part of the collection for which the monitoring profile is used.
Also check if the monitoring profile is configured correctly to monitor interfaces.
Additional Information
https://docops.ca.com/ca-performance-management/3-2/en/building/configure-monitoring-profiles
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