Interface is showing inactive CAPC Down

Products

• CA Infrastructure Management
• CA Infrastructure Management
• CA Performance Management - Usage and Administration
• CA Performance Management - Data Polling

Issue/Introduction

Interfaces are showing as inactive in CAPC

<Please see attached file for image>

Cause

This could happen if the device is removed from the collection or the monitoring profile assigned to the device has changed.

Environment

CAPM 2.5

Resolution

Make sure that the device is part of the collection for which the monitoring profile is used.

Also check if the monitoring profile is configured correctly to monitor interfaces.

Additional Information

https://docops.ca.com/ca-performance-management/3-2/en/building/configure-monitoring-profiles