Error loading Java VM with CA XCOM Management Center v11.5 installer

Products

• XCOM Data Transport
• XCOM Data Transport - Windows
• XCOM Data Transport - Linux PC
• XCOM Data Transport - z/OS

Issue/Introduction

When the CA XCOM Management Center v11.5 installer is launched, the installation fails at initialization with the message "LaunchAnywhere Error", "Windows error 2 occurred while loading the Java VM".

Environment

Windows Server 2012Java 8 Update 131 CPU and higher

Cause

Java 8 is currently not supported.

Resolution

Please check the System Requirements and Setup documented in the CA XCOM Management Center Product Guide.