Error loading Java VM with CA XCOM Management Center v11.5 installer

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Article ID: 7563

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Updated On:

Products

CA XCOM Data Transport CA XCOM Data Transport - Windows CA XCOM Data Transport - Linux PC CA XCOM Data Transport - z/OS

Issue/Introduction

When the CA XCOM Management Center v11.5 installer is launched, the installation fails at initialization with the message "LaunchAnywhere Error", "Windows error 2 occurred while loading the Java VM".

Cause

Java 8 is currently not supported.

Environment

Windows Server 2012Java 8 Update 131 CPU and higher

Resolution

Please check the System Requirements and Setup documented in the CA XCOM Management Center Product Guide.