Devices deleted via UMP are still showing in IM
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Article ID: 7533
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Updated On:
Products
DX Infrastructure Management
NIMSOFT PROBES
Issue/Introduction
In Infrastructure Manager we are seeing robot's that have been uninstalled and removed from UMP. How do we remove these robots?
Cause
On occasion you may not be able to remove a robot via Infrastructure or the robot is being cached in the robot.sds file.
Environment
Release: CNMSPP99000-8.51-Unified Infrastructure Mgmt-Server Pack-- On Prem
Component:
Resolution
- Deactivate the hub that robot connects to.
- Navigate to Nimsoft/hub of the hub the robot connects
- Delete the robot.sds file.
- Reactivate the hub
Feedback
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