Devices deleted via UMP are still showing in IM
Article ID: 7533
DX Infrastructure Management
In Infrastructure Manager we are seeing robot's that have been uninstalled and removed from UMP. How do we remove these robots?
On occasion you may not be able to remove a robot via Infrastructure or the robot is being cached in the robot.sds file.
Release: CNMSPP99000-8.51-Unified Infrastructure Mgmt-Server Pack-- On Prem
- Deactivate the hub that robot connects to.
- Navigate to Nimsoft/hub of the hub the robot connects
- Delete the robot.sds file.
- Reactivate the hub