Devices deleted via UMP are still showing in IM
Article ID: 7533
DX Unified Infrastructure Management (Nimsoft / UIM)
In Infrastructure Manager we are seeing robot's that have been uninstalled and removed from UMP. How do we remove these robots?
Release: CNMSPP99000-8.51-Unified Infrastructure Mgmt-Server Pack-- On Prem
On occasion you may not be able to remove a robot via Infrastructure or the robot is being cached in the robot.sds file.
- Deactivate the hub that robot connects to.
- Navigate to Nimsoft/hub of the hub the robot connects
- Delete the robot.sds file.
- Reactivate the hub