Update of the MCS templates failed after upgrade to UIM 8.51 SP1

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Article ID: 7525

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

Update of the MCS templates failed after upgrade to UIM 8.51 SP1.

activate_template callback in mon_config_service probe fails after upgrade to 8.51 SP1 with the error message

 

"Failed to execute probe callback activate_template against probe /<domain>/<hub>/<robot>/mon_config_service. Received the following error: Callback error"

 

<Please see attached file for image>

activate_template.png

Cause

it has been identified that the cause is the problem is that the version column in the SSRV2Template table was not converted from "decimal" to "string" during the upgrade from UIM 8.51 to 8.51 SP1

Environment

8.51 upgrade to 8.51 SP1 mon_config_service probe 8.52

Resolution

the hotfix mon_config_service-8.5.2-HF1 resolves this case. It can be requested through a support case.

Attachments

1558699988809000007525_sktwi1f5rjvs16ovy.png get_app