Adding a web site link function by clicking the CA Logo
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Article ID: 75121
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Updated On:
Products
SUPPORT AUTOMATION- SERVERCA Service Desk Manager - Unified Self ServiceKNOWLEDGE TOOLS
Issue/Introduction
When logging into Service Desk, there may be a need for the logo in the upper left to allow for an activation of a web link when the logo is accessed, ie in the location shown here in the red circle:
<Please see attached file for image>
Environment
Release: Component: USRD
Resolution
To do this:
NX_ROOT = SDM install directory
- Copy the std_head.js file from NX_ROOT\bopcfg\www\wwwroot\scripts over to NX_ROOT\site\mods\www\wwwroot\scripts
- Edit the std_head.js file in NX_ROOT\site\mods\www\wwwroot\scripts and locate this block of code (around line 4525, search for "circleca" in the file):
It is important to note the placement of the "<A>" and "</A>" anchor tags in the above code (in bold). Further, the specification of a "target" frame/window is advised as omitting this parameter from the "<A>" tag will result in the web page opening within the confines of the top banner frame of the SDM web page.