Error when applying CA RS1712 for Common Services r14.1 with CSM

Products

• Mainframe Software Manager (Chorus Software Manager)

Issue/Introduction

When applying CA RS1712 for CA Common Services r14.1 with CSM I am receiving the following message when moving to the 'Summary' step where I can select 'Check Only' or 'Check and Apply':

A forward move to step CarsSummaryProcessStep is not allowed.

 

Environment

• Supported z/OS Environment
• CA Common Services r14.1
• CSM r6.x

Resolution

We have had a reported concern with Common Services PTF's RO95587 and RO97512 when applied together.   However, you should be able to use the following process to apply them:

• Apply RO95587 first by itself. Since this PTF is in error, it is necessary to check the ERROR box for RO95587 on the Finalize (1/1) step.
• Execute the necessary steps as described in the RO97512 HOLD ACTION.
• Apply RO97512.

Please note that PTF RO97512 has Hold Actions that need to be followed.