CM_CONFIG_ITEM_TO_MASTER.master_id is invalid

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Article ID: 75093

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

UMP(USM) is unusable with the following error. Other portlets are working.

Details: com.firehunter.ump.exceptions.DataFactoryException :
Column 'CM_CONFIG_ITEM_TO_MASTER.master_id' is invalid in the select list because it is not contained in either an aggregate function or the GROUP BY clause.

Cause

Possible reasons:
1. UMP robot have moved into secondary hub.
2. License keys have expired.

Environment

Any version of UMP (wasp)

Resolution

If you find UMP robot under secondary hub, manually move the robot back to the Primary hub.
To prevent UMP robot from automatically moving to a secondary hub, uncheck the "Search the subnet for a temporary hub when primary and secondary hubs are unavailable" option in controller probe config of UMP robot.


If you find license keys have expired, install new license keys, restart nimsoft service on the Primary hub and UMP robot.

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