Chrome Download/Save option fails for Top N Unified Reports in PDF outputs

Article Id: 75080

Status: Published

Updated On: 04-06-2018 08:36

Products:

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) NIMSOFT PROBES

Issue/Introduction:

Chrome Download/Save option fails for Top N Unified Reports in PDF outputs.
Note: Firefox and Internet Explorer work fine:

Error captured in the wasp.log:

ERROR [http-bio-443-exec-13992, org.apache.catalina.core.ContainerBase.[wasp-engine].[localhost].[/unifiedreports].[reportServlet]] invoke() Servlet.service() for servlet [reportServlet] in context with path [/unifiedreports] threw exception [java.lang.NullPointerException] with root cause

ERROR [http-bio-443-exec-13992, org.apache.catalina.core.ContainerBase.[wasp-engine].[localhost].[/unifiedreports].[reportServlet]] java.lang.NullPointerException
at com.firehunter.unifiedreports.ReportExecutorService.getFuture(ReportExecutorService.java:144)
at com.firehunter.unifiedreports.CustomReportsServlet.doGet(CustomReportsServlet.java:100)

Cause:

Missing certificates in Chrome

Environment:

UMP/Unified Reporter configured with HTTPS

Resolution:

Import the UMP/Unified Reporter SSL certificates in Chrome, ie; resolve the certificate error in Chrome.