Chrome Download/Save option fails for Top N Unified Reports in PDF outputs

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Article ID: 75080

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction


Chrome Download/Save option fails for Top N Unified Reports in PDF outputs.
Note: Firefox and Internet Explorer work fine:

Error captured in the wasp.log: 

ERROR [http-bio-443-exec-13992, org.apache.catalina.core.ContainerBase.[wasp-engine].[localhost].[/unifiedreports].[reportServlet]] invoke() Servlet.service() for servlet [reportServlet] in context with path [/unifiedreports] threw exception [java.lang.NullPointerException] with root cause 

ERROR [http-bio-443-exec-13992, org.apache.catalina.core.ContainerBase.[wasp-engine].[localhost].[/unifiedreports].[reportServlet]] java.lang.NullPointerException 
at com.firehunter.unifiedreports.ReportExecutorService.getFuture(ReportExecutorService.java:144) 
at com.firehunter.unifiedreports.CustomReportsServlet.doGet(CustomReportsServlet.java:100)

Cause

Missing certificates in Chrome

Environment

UMP/Unified Reporter configured with HTTPS

Resolution

Import the UMP/Unified Reporter SSL certificates in Chrome, ie; resolve the certificate error in Chrome.