CA Identity Manager Null Pointer Exception on accessing tasks

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Article ID: 75073

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Updated On:

Products

CA Identity Manager CA Identity Governance CA Identity Portal

Issue/Introduction

We just installed Identity Manager 14.1 on WebSphere and are receiving null pointer exceptions when we execute any task inside the user console. What can we do to resolve this? 

Environment

Identity Manager 14.1

Resolution

Please create the below Destinations(Buses > iam_im-IMSBus > Destinations) manually in WebSphere to resolve the issue:

iam_im-IMSEvents
am_im-RuntimeStatusDetailQueue
am_im-StatusNotificationsQueue
am_im-wpEventQueue
iam_im-wpServAutoActQueue
iam_im-wpUtilQueue