Slow Performance for WCC AE and EEM

Article Id: 75071

Status: Published

Updated On: 30-03-2018 05:24

Products:

CA Workload Automation AE - Business Agents (AutoSys) , CA Workload Automation AE - Scheduler (AutoSys) , CA Workload Automation Agent

Issue/Introduction:

Seeing slow performance within WCC and AE. Upwards of 30+ second response times with frequent message of "Application Server has timed out".

Environment:

Release: WKLHIN99000-12-Workload Automation-Agent for HP Integrity NonStop
Component:

Resolution:

Confirm if EEM is experiencing slowness when it searches for users and groups from the user store / LDAP.
Test the connectivity and speed between the EEM and LDAP servers.
Make use of the filtering options within EEM's attribute mapping to limit the number of users and groups seen as that will increase performance.