SUSE Linux 12 SP3 robot not communicating with HUB

Article Id: 75070
Status: Published
Updated On: 09-04-2018 04:02
Products:
CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) , NIMSOFT PROBES
Issue/Introduction:

SUSE Linux 12 SP3 robot has issues, probes cannot be configured as below:

<Please see attached file for image>

User-added image

In the Controller.log, we see following:

[140133393405696] Controller: release: 4.4.73-5-default
[140133393405696] Controller: version: #1 SMP Tue Jul 4 15:33:39 UTC 2017 (b7ce4e4)
[140133393405696] Controller: machine: x86_64 [140133393405696] Controller: Could not figure out what Linux version you are running!
[140133393405696] Controller: Please report the following system information to [email protected]

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Cause:

SUSE Linux 12 SP3 is not certified on CA UIM 8.51

Environment:

  • CA UIM 8.51
  • Robot Machine: SUSE Linux 12 SP3

Resolution:

Suse Linux 12 SP3 is not yet certified. Support for SUSE Linux 12 SP3 would be provided in CA UIM 9.0

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