Web Agent on Apache shows @username=%USER% @smretries=0 @smheaders=sm_sdomain from login.fcc

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Article ID: 75015

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On

Issue/Introduction

Running Web Agent, when my browser reach the login.fcc page, I get
displayed in the page the following code :

  @username=%USER% @smretries=0 @smheaders=sm_sdomain

and as such, I cannot login. How can I fix it ?
 

Environment

Release: FEDMGP99000-12.52-Federation-Partnerships
Component:

Resolution

Check the configuration of the Apache server
and if you have AddHandler configuration, comment
them or remove them and restart Apache.

The AddHandler are usually :

 AddHandler smformsauth-handler .fcc
 AddHandler smsslformsauth-handler .sfcc
 AddHandler smadvancedauth-handler .scc
 AddHandler smcookieprovider-handler .ccc