Issue upgrading Gateway database to 9.3
Article ID: 74992
Updated On:
Products
CA API Gateway (Layer 7)
SA94 to API SECURITY
STARTER PACK-7
CA Rapid App Security
MOBILE API GATEWAY
CA Mobile - API Gateway
CA API Gateway
Issue/Introduction
When trying to upgrade a software appliance 9.2 CR7 to 9.3 and getting to the database upgrade we might get "Unable to determine database version (incorrect credentials?), cannot upgrade." when trying to upgrade the database even though our password has not changed.
Getting "Unable to determine database version (incorrect credentials?), cannot upgrade." when trying to upgrade the database even though our password has not changed.
Getting "Unable to determine database version (incorrect credentials?), cannot upgrade." when trying to upgrade the database even though our password has not changed.
Environment
Red Hat 6.9, Gateway 9.2 CR7 software edition.
Resolution
Env: Gateway 9.2 CR7 software edition.
Installing the MYSQL 5.7 Server RPM was not enough.
Running the below command:
mysql_upgrade -u root -p<password>
and then restarting MYSQL resolved the problem.
Installing the MYSQL 5.7 Server RPM was not enough.
Running the below command:
mysql_upgrade -u root -p<password>
and then restarting MYSQL resolved the problem.
Feedback
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