Jarvis installation failed with exit code - 104

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Article ID: 74991

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Updated On:

Products

CA App Experience Analytics

Issue/Introduction

Installation CA AXA 17.3 on Centos 7.3 with Non-root user. error: "Jarvis installation failed with exit code - 104".
 

Cause

The non-root user did not have sudo permissions.

Environment

CA AXA all version
Linux

Resolution

For Non-root user, we need to provide permission
"chmod 775 $CA_EMM_HOME"
and $CA_EMM_HOME needs to be replaced by user install directory, to install Jarvis successful.

Additional Information

Document on Install CA Jarvis:
https://docops.ca.com/display/CJ/.Install+CA+Jarvis+-+Non-SSL+v2.3.1