Getting various VSAM errors against an Endevor VSAM file

Article Id: 74982
Status: Published
Updated On: 03-04-2018 03:36
Products:
CA Endevor Software Change Manager (SCM) , CA Endevor Software Change Manager - Natural Integration (SCM) , CA Endevor Software Change Manager - ECLIPSE Plugin (SCM) , CA Endevor Software Change Manager - Enterprise Workbench (SCM)
Issue/Introduction:

A weekly back up job was taking an extremely long time to complete and was canceled. After the back up job was canceled, are was unable to log on to Endevor. 

Getting the following VSAM error:

IEC161I 014-0666,Y63054,IKJSTDNA,SYS00095,,,SYS7.ENDEVOR.NA.ELMCATL,, 
IEC161I UCAT.TECH1 

The VERIFY job  fails:
VERIFY DATASET('SYS7.ENDEVOR.NA.ELMCATL') 
IDC3300I ERROR OPENING SYS7.ENDEVOR.NA.ELMCATL 
IDC3351I ** VSAM OPEN RETURN CODE IS 168 
IDC3003I FUNCTION TERMINATED. CONDITION CODE IS 12
 

Environment:

Release: ENDAE.00200-18-Endevor-Software Change Manager
Component:

Resolution:

IBM has found the root cause of the Endeavor VSAM RLS file enqueue by SMSVSAM. One of the CICS regions on one of the lpars was found to be holding an enqueue on the Endeavor VSAM RLS dataset. SMSVSAM issues a QUICEND or Quiesce Copy End to all tasks to release the enqueues on the dataset. All tasks responded except for the one CICS region. 

IBM has opened an APAR (OA55205) to correct the process where SMSVSAM notifies CICS exits during a QUICEND request for VSAM RLS files defined with LOG(NONE). According to IBM this is unnecessary and can cause the enqueue.  

IBM commands to determine who had the file enqueued:

D GRS,RES=(*,endevor.file) 

Recycle the CICS region and SMSVSAM to free up the file.

Contact IBM about APAR (OA55205)