When attempting to update CA Service Desk Manager (CA SDM) Configuration Item (CI) via Webservices, receive AHD05773 error.
CA SDM STDLOG has the following error:
spelsrvr:primary: 4108 ERROR api.spl 1316 INVALID AHD05773:This asset or configuration item is owned by CA Asset Portfolio Manager and cannot be updated.
spelsrvr:primary: 4108 ERROR nr.spl 1622 Preventing update of asset nr:163A7150CCE4664B8D2B812E4C250424 - it is owned by APM.
CA Service Desk Manager 12.9, 14.x and 17.0All Supported Operating Systems
Install the ALLOW_UNRESTRICTED_ASSET_UPD option via CA SDM Options Manger, under Asset Information Service, and set the value to YES.
A recycle of the CA SDM service is required for the change to take effect.