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CIC fails to connect to due to invalid Unit ID.


Article ID: 7495


Updated On:


CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager


Default Software Content Update remains in error after each Engine run.


CIC.log shows the following ERROR:


2017-07-21 15:19:17,909 [pool-1-thread-1] ERROR [] - Method contentTypeInfo_1_0 returned 4 from  Invalid unit id ac527e10-6522-03e7-8353-a3402e9a3979


Release: UASIT.99000-12.9-Asset Intelligence


1.- Stop Domain Manager services.
2.- On folder ..CA\SC\CIC\conf search for 'Conf.xml' file.
3.- Find the following line in it and clean the content of <unitId> section, leaving it as follow:


4.- Start Domain Manager services and, in Engine section, start
Default Software Content Update task.