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Spectrum not receiving alerts from UIM
Article ID: 7494
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
NIMSOFT PROBES
Issue/Introduction
Spectrumgtw's alarm syncing was not working and has worked previously. No changes to spectrumgtw configuration were made.
Cause
While investigating we've noticed that the Trellis probe was in a failed state.
Trellis is used in the integration with with Spectrumgtw. If it is in a failed state than the Spectrumgtw-service will not work.
Environment
Release: CNMSPP99000-8.47-Unified Infrastructure Mgmt-Server Pack-- On Prem
Component:
Component:
Resolution
Cold starting the trellis probe resolved the issue.
Feedback
Yes
No
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