When uploading a document to the project Documents section of the CA PPM New User Experience the upload fails

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Article ID: 74914

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

When uploading a document to the project Documents section of the CA PPM New User Experience the upload fails with the following message on the screen:
Could not upload "Document Name.extention"
Allowed file extensions: vsd, xlsx, doc, docx, pdf

<Please see attached file for image>

User-added image

Environment

Release: 451-101-15.4-Clarity-Creator User License
Component:

Resolution

- In Administration > General Settings > System Options > Authorized File Extension
- Remove any spaces between your defined list of Authorized File Extensions
For example: vsd,xlsx,doc,docx,pdf

Attachments

1558694056015000074914_sktwi1f5rjvs16mfl.png get_app
1558535955792Authorized_File_Extensions.png get_app