CAWA DE logs files have not being created
Article ID: 74906
Updated On:
Products
DSERIES- SERVER
CA Workload Automation DE - System Agent (dSeries)
Issue/Introduction
Since certain dates, CAWA DE server stopped creating the log files, first, the auditlogs, then the tracelogs.
Environment
Release:
Component: DSRIES
Component: DSRIES
Resolution
The problem is with the index.xml file located in the DE's ..logs/buffer directory; the file is corrupted, has an empty content, compressed (not readable), and so forth.
Stop DE server.
Delete the index.xml file.
Start DE server, a new file will be created.
NB. If there is other DE installation of the same version, the index.xml can be taken from it and copied over.
Stop DE server.
Delete the index.xml file.
Start DE server, a new file will be created.
NB. If there is other DE installation of the same version, the index.xml can be taken from it and copied over.
Feedback
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